Indicated below are types of Electronic Funds Transfer (EFT) we are capable of handling, some of which may not apply to your account.  Please read this disclosure carefully because it tells you your rights and responsibilities for the transactions listed.  You should keep this disclosure for future reference.

ELECTRONIC FUNDS TRANSFER INITIATED BY THIRD PARTIES. You may authorize a third party to initiate an EFT between your account and the third party’s account. These transfers allow you to originate and or receive payments which may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payment networks. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check to an EFT or to electronically pay a returned check charge can occur when a merchant provides you with a notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on the receipt). In all cases these third party transfers will require you to provide the third party with your account number and bank information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your bank account information (whether over the phone, internet or some other method) to trusted third parties whom you have authorized to initiate these EFT’s. Examples of these transfers include, but are not limited to:
Preauthorized credits. You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s).
Preauthorized payments.  You may make arrangements to pay certain recurring bills from your checking or savings accounts(s).
Electronic check conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to pay for purchases or pay bills.
Electronic returned check charge. You may authorize a merchant or other payee to initiate an EFT to collect a charge in the event a check is returned for insufficient funds.

How to Use an American Chartered Bank ATM or Visa® Debit Card, Security Procedures. You are liable for the payment of Card transactions you authorize. Your card account may no be transferred or assigned without our written consent. The card allows you to directly access the checking account specified in your application or request. Some cardholders may have access to a savings account (See Limitation on the Frequency of Transfers section). We will issue cards, PINs, and codes to you at your request. You agree to the following security procedures:

• Each Cardholder must sign his or her Card before it may be used
• You acknowledge and agree we may require both a Card and PIN and/or code to be used together to obtain cash at designated ATMs or merchants, or you may use your Card to purchase goods or pay for services without a code
• Once a Card has been issued it cannot be transferred to another person; you agree to immediately notify us when you terminate a Cardholder's rights and promptly return the Card to us
• You agree to examine your receipts and periodic statements in a timely manner; and
• Transaction will be authorized and approved based on the available funds in your account.

Order of Payment. The law permits us to pay items (such as checks or drafts) drawn on your account in any order. To assist you in handling your account with us, we are providing you with the following information regarding how we process the items that are presented for payment. When processing items drawn on your account, our policy is to pay them according to the dollar amount. We pay the largest items first. The order in which items are paid is important if there is not enough money in your account to pay all the items that are presented. Our payment policy will cause your largest, and perhaps more important, items to be paid first (such as your rent or mortgage payment), but may increase the overdraft or NSF fees you have to pay if funds are not available to pay all of the items. If an item is presented without sufficient funds in your account to pay it, we may, at our discretion, pay the item (creating an overdraft) or return the item (NSF). The amounts of the overdraft and NSF fees are disclosed elsewhere. We encourage you to keep detailed and accurate records and practice good account management. This will help you to avoid writing checks or drafts without sufficient funds and incurring the resulting fees.

TYPES OF TRANSACTIONS

When using the STAR, STARsf, Allpoint, Visa and Cirrus Networks, there may be EFT limitations to the types of transfers, processing options, frequency and dollar amounts of transactions.

When you use an ATM now owned by us, you may be charged a fee by the ATM operator or any network used and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.

You may not stop payment on any purchase or cash withdrawal originated by use of your Visa Debit Card, and American Chartered Bank has no obligation to honor any such stop payment or request.

Cash refunds will not be made on purchases made with your Visa Debit Card.

Below are the types of transactions your Card will accommodate:

You may access your account by ATM using your Card and code to:

• access your checking account with your Card to purchase goods (in person, online, or by phone), pay for services (in person, online, or by phone), obtain cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
• make deposits to your checking account.
• make deposits to your savings account.
• get cash withdrawals from your checking account; provided, you may withdraw no more than $500.00 per day¹, per Card.
• get cash withdrawals from your savings account; provided, you may withdraw no more than $500.00 per day¹, per Card.
• transfer funds from your checking account to your savings account.
• transfer funds from your savings account to your checking account.
• Get information about:
  • the account balance of your checking account.
  • the account balance of your savings account.

1. Subject to Change.
Some of these services may not be available at all terminals.

See Limitations on Frequency of Transfers section regarding limitations that apply to debit card transactions and ATM transfers.

Health Savings Account (HSA) Cards. If your HSA debit card is used for purchases other than qualified medical expenses, the transaction may be declined. Transactions made with your HSA debit card are reported to the IRS as qualified distributions from your Health Savings Account. Refer to your tax advisor for more information.

Special Provisions Regarding Deposits. The following types of checks should not be deposited at an ATM (consult your Bank associate concerning proper handling): (a) checks which raise any question regarding endorsements, such as missing or second endorsements, restrictive or conditional endorsements; (b) checks drawn on a bank outside the U.S., or payable in foreign currency; and (c) checks which are postdated, stale-dated, or have any missing or altered information. Each deposit shall be contained in an envelope approved for use in an ATM and shall include no more than 6 items endorsed for deposit, and shall not exceed $99,999.99. All deposits made through an ATM are subject to actual receipt and verification as to amount. You agree that the records of the Bank (whether generated by the Bank, the ATM operator, or the ATM network, or otherwise) reflecting transactions initiated through use of the Card shall be presumed correct. Deposits are subject to our funds availability schedule.

Foreign Transactions. Purchases and cash withdrawals made in foreign countries and foreign currencies will be charged to the account in U.S. dollars. The conversion will be made in accordance with Visa operating regulations and conversion rates for international transactions. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date.

Currency Conversion. Currency Conversion and International Transactions. When you use your Visa® -branded Debit Card at a merchant that settles in currency other than U.S. dollars, the charge will be converted into the U.S. dollar amount. The currency conversion rate used to determine the transaction amount U.S. dollars is either:

• a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date.
• the conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date.

Visa USA charges American Chartered Bank a .8% International Service Assessment on all international transactions, regardless of whether there is a currency conversion. If there is a currency conversion, the International Service Assessment is 1% of the transaction. In either case, we pass this international transaction fee on to you. An international transaction is a transaction where the country of the merchant is outside the U.S.A.

Advisory Against Illegal Use.  You agree not to use your Card for illegal gambling or other illegal purpose.  Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.

Non-Visa Debit Transaction Processing. We have enabled non-Visa debit transaction processing. This means that you may use your American Chartered Bank Visa® Debit Card on a PIN-Debit Network* (a non-Visa network) without using a PIN. The non-Visa debit network(s) for which such transactions are: STAR Network.

Examples of the types of actions that you may be required to make to initiate a Visa transaction on your American Chartered Bank Visa® Debit Card include signing a receipt, providing a card number over the phone or via the Internet, or swiping the card through a point-of-sale terminal.

Examples of the types of actions you may be required to make to initiate a transaction on a PIN-Debit Network include initiating a payment directly with the biller (possibly via telephone, Internet, or kiosk locations), responding to a logo displayed at a payment site and choosing to direct payment through that network, and having your identity verified at a payment site and choosing to direct payment through that network, and having your identity verified using known information derived from an existing relationship with you instead of through use of a PIN.

Examples of the types of actions you may be required to make to initiate a transaction on the STAR Network include initiating a payment directly with the biller, possibly via telephone, Internet or kiosk locations. STAR Network billers are required to display the STAR logo. STAR Network billers must also allow you to choose how your payment is directed. Thus, you could see the STAR logo and choose to direct your payment through the STAR Network. In addition, STAR Bill Payments are not authenticated with PIN; instead the biller authenticates your identity using known information derived from an existing relationship with you.

The provisions of your agreement with us relating only to Visa transactions are not applicable to non-Visa transactions. For example, the additional limits on liability (sometimes referred to as Visa's zero-liability program) and the streamlined error resolution procedures offered on Visa debit card transactions are not applicable to transactions processed on a PIN-Debit Network.

*Visa Rules generally define PIN-Debit Network as non-Visa debit network that typically authenticates transactions by use of a personal identification number (PIN) but that is not generally known for having a card program.

Limitations on Frequency of Transfers:

Savings Accounts: Federal Regulations limit the following: you may make no more than six preauthorized withdrawals, automatic, telephonic transfers, drafts, ACH, Point of Sale or other similar transactions from your account per calendar month.
Money Market Accounts: Federal Regulations limit the following: you may make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, ACH, Point of Sale or other similar transactions from your account per calendar month. Excess withdrawals will incur a $10 fee per transaction. 

FEES

• We do not charge for direct deposits to any type of account.
• We do not charge for preauthorized payments from any type of account.
  Except as indicated elsewhere, we do not charge for these electronic fund transfers.
• ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a funds transfer).
• We charge $10.00 to replace a lost or stolen Card

If you have an American Chartered Bank ATM card or  Visa® Debit Card with Platinum Overdraft Protection, you may withdraw cash from an ATM and/or conduct point-of-sale transactions using your available account balance plus your available overdraft balance. If you request these funds and the transaction exceeds your available balance, the bank may, at its sole discretion, authorize the transaction and you agree to pay the amount of the overdraft plus any overdraft fees set forth in the Bank’s current fee schedule. If the use of your Visa Debit Card overdraws your account, then you (the customer) will be notified and you agree to make immediate payment to American Chartered Bank for the amount of any such overdrafts together with such service charges as American Chartered Bank may impose. Also, whenever the account is overdrawn according to American Chartered Bank's records, American Chartered Bank has the right to return any item presented for payment against the account.

DOCUMENTATION

• Terminal transfers.  You can obtain a receipt at the time you make any transfer to or from your account using an automated teller machine or point-of-sale terminal. However you may not get a receipt if the amount of the transfer is $15.00 or less.
• Preauthorized credits.  If you have arranged to have a direct deposit made to your account at least once every 60 days from the same person or company, you can call us at (847) 407-2300 to find out whether or not the deposit has been made.
• Periodic statements. 
  • You will get a monthly account statement from us for your checking accounts.
  • You will get a monthly account statement from us for your statement savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

PRE-AUTHORIZED PAYMENTS

• Right to stop payment and procedure for doing so.  If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here’s how:
• Call or write us at the telephone number or address listed in this brochure in time for us to receive your request 3 business days or more before the payment is scheduled to be made.  If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
• We will charge you $18.00 for each stop-payment order you give.
• Notice of varying amounts.  If these regular payments vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be.  (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
• Liability for failure to stop payment of preauthorized transfer.  If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

FINANCIAL INSTITUTIONS LIABILITY- Liability for failure to make transfers. 
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages.  However, there are some exceptions.  We will not be liable, for instance:

• If you have an overdraft line and the transfer would go over the credit limit on your overdraft line.
• you do not have enough money in your account to make the transfer
• an ATM does not have sufficient cash
• a terminal or system is not working properly
• circumstances beyond our control (such as fire or flood) prevent the transfer
• there may be other limitations on our liability as stated in our agreement with you

CONFIDENTIALITY

We will disclose information to third parties about your account or the transfers you make:

• when it is necessary for completing transfers; or
• in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
• in order to comply with government agency or court orders; or
• if you give us written permission.

UNAUTHORIZED TRANSFERS-Consumer Liability

Contact us at 847-407-2300 if you believe your card and/or code has been lost or stolen, or if you believe that an EFT has been made without your permission using information from your check.  Telephoning is the best way of keeping your possible losses down.  You could lose all the money in your account (plus your maximum overdraft line of credit).  If you tell us within 2 business days after you learn of the loss or theft of your card or code, you can lose no more than $50 if someone used your card and/or code without your permission

If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, including those made by your card and or code or other means, tell us at once.  If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

ADDITIONAL LIMIT ON LIABILITY.  You will not be liable for any transactions using your lost or stolen Card if you report the unauthorized transfer within 60 days of the mailing date of the first statement showing the unauthorized transfer, provided that these limitations on liability do not apply and the Bank may impose greater liability on you when you have acted in a grossly negligent or fraudulent in the handling of your account, the Card or the code, where you have given someone else your Card, Card number, PIN or code, or where you delay in reporting unauthorized transactions for more than 60 days. This additional limit on liability does not apply to ATM transactions or to transactions which are not processed by Visa.

Consequential Damages. We will not be liable for any consequential or incidental damages resulting from the unauthorized use of your Card.

If you have engaged or knowingly assisted in any illegal activity including fraud or defrauding the bank you will be liable for all fees the Bank incurs as a result of our investigation.

CONTACT IN EVENT OF UNAUTHORIZED TRANSFER.  If you believe your card and/or code has been lost or stolen or if you believe a transfer has been made using the information from your check without your permission, call or write us at the telephone number or address listed in this brochure. 

ERROR RESOLUTION NOTICE

In case of errors or questions about your electronic transfers, telephone us at 847-407-2300 or write us at the following address:

American Chartered Bank
1199 E. Higgins Rd.
Schaumburg, IL 60173

OR

Contact us here via secure email.

Please notify us as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on your statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

• Tell us your name and account number (if applicable).
• Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

• Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly.  If we need more time, however, we may take up to 45 days to investigate your complaint or question.  If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation.  If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. 

For errors involving new accounts (an account is considered a new account for 30 days after the first deposit is made), point-of-sale or foreign initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.

We will tell you the results within three business days after completing our investigation.  If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

AMERICAN CHARTERED BANK
1199 E. HIGGINS RD.
SCHAUMBURG, ILLINOIS 60173
REG E defines
Business days: Monday through Saturday excluding Federal Holidays
Phone: 847-407-2300
MORE DETAILED INFORMATION IS AVAILABLE UPON REQUEST

NOTICE OF ATM/NIGHT DEPOSIT FACILITY USER PRECAUTIONS

As with all financial transactions, please exercise discretion when using an automated teller machine (ATM) or night deposit facility.  For your own safety, be careful.  The following suggestions may be helpful.

• Prepare for your transactions at home (for instance, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility.
• Mark each transaction in your account record, but not while at the ATM or night deposit facility.  Always save your ATM receipts.  Don’t leave them at the ATM or night deposit facility because they may contain important account information.
• Compare your records with the account statements you receive.
• Don’t lend your ATM card to anyone.
• Remember, do not leave your card at the ATM.  Do not leave any documents at a night deposit facility.
• Protect the secrecy of your Personal Identification Number (PIN).  Protect your ATM card as though it were cash.  Don’t tell anyone your PIN.  Don’t give anyone information regarding your ATM card or PIN over the telephone.  Never enter your PIN in any ATM that does not look genuine, has been modified has a suspicious device attached or is operating in a suspicious manner. Don’t write your PIN where it can be discovered.  For example, don’t keep a note of your PIN in your wallet or purse.
• Prevent others from seeing you enter your PIN by using your body to shield their view.
• If you lose your ATM card or if it is stolen, promptly notify us.  You should consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
• When you make a transaction, be aware of your surroundings.  Look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset.  At night, but be sure that the facility (including the parking area and walkways) is well-light.  Consider having someone accompany you when you use the facility, especially after sunset.  If you observe any problem, go to another ATM or night deposit facility.
• Don’t accept assistance from anyone you don’t know when using an ATM or night deposit facility.
• If you notice anything suspicious or if any other problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card and leave.  You might consider using another ATM or coming back later.
• Don’t display your cash; pocket it as soon as the ATM transaction is completed and count the cash later when you are in the safety of your own car, home, or other secure surrounding.
• At a drive-up facility, make sure all the car doors are locked and all of the windows are rolled up, except the driver’s window.  Keep the engine running and remain alert to your surroundings.
• We want the ATM and night deposit facility to be safe and convenient for you.  Therefore, please tell us if you know of any problem with a facility.  For instance, let us know if a light is not working or there is any damage to a facility.  Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.

TO REPORT A LOST OR STOLEN ATM OR VISA® DEBIT CARD

During regular banking hours:
8:30 am to 5:00 pm Monday through Friday call 847-407-2300
During all other hours: 800-554-8969