In addition to our traditional Consumer, HSA and Business debit cards, we now feature:

 Identity Photo Cards - Secure your identity with an ID Photo Card. Upload a portrait to place on your card, and make it safer than ever before. 

 Full Image Photo Cards - Show off your family, company photo, your pet or whatever you want - every time you make a purchase. Just upload your favorite photo and use it as your background. Or, personalize your card with one of over 50 stock images, featuring the most recognized landmarks throughout Chicagoland.

What if I have an existing American Chartered Bank Visa Debit Card?

In order to receive your new Photo Card, you will need to Apply Online first. When you receive the new Photo Debit Card in the mail, you will actually receive a new card number and PIN.

What will happen to my existing American Chartered Bank Visa Debit Card?

Your existing card will be closed 30 days after your new Photo Debit Card is ordered.

What if I pay a recurring bill using my debit card?

When your new card arrives, contact the vendor who initiates the bill payment and switch the transaction over. All new Photo Cards come with a new card number, three-digit security code and PIN.

What if I recently ordered a photo card at an American Chartered Bank branch?

From the card card selection page select Upload Image, and continue to the card creation tool. You will have 3- calendar days from the time your card order was placed to upload or choose your design. If more than 30 days have passed from your initial order date, select Order Now to start the process over again.

Re-issued Cards

Re-issued cards consist of two types, Lost/Stolen or Replacement Cards.

If I lose my card or it is stolen, what should I do?
1.  Report it immediately. Call 847-407-2300 during normal business hours, or 1-800-554-8969 after hours.
2.  Click the Order Now button and submit a new card application indicating it is for a replacement card. 
3.  Recreate your Photo Debit Card in the card creation tool.

If my card becomes damaged or my name changes, what should I do?
1.  Click the Order Now button and submit a new card application indicating it is for a name change or damaged card.
2.  Choose to keep the same image or upload a new one in the card creation tool.

What is the cost?

The photo debit card fee is just $5.00, which gets charged any time you create a card with a new image. Cards that are re-issued using the same image on file will not be charged the photo card fee. The amount will be deducted from your checking account after the card order is placed.

Rewards

UChoose Rewards® is a promotional incentive program offered by American Chartered Bank to its debit cardholders. With UChoose Rewards®, you can collect points or other qualifying purchases you make every day. Then, you can use our points to chose from a wide array of products, travel experiences and activities, event tickets, cash and more! Log on to uchooserewards.com for more information.

What types of images are accepted?

American Chartered Bank and its vendor partners reserve the right to determine whether a submitted image will be accepted. See Image Guidelines for more information. We will notify you if your image quality is not accepted.

Have additional questions about creating a card?

Contact us or call us at 847-407-2300